Shipping and Policies

 

Preparation

The purchased art will be sealed with UV protective varnish. Once your order is received, your artwork will be made ready and shipped out within 5 days.

 

Shipping

Your painting will be packed carefully for highest safety.

Canvas painting will be sent stretched. For very large paintings the option of shipping the canvas rolled ( removed from wooden bars) will be available for additional safety and lower shipment costs.

 

For overseas shipment, canvas paintings (  A x B x C) are carefully removed from the wooden stretched bars and shipped rolled to avoid and reduce shipping costs. If you prefer to inquire about the shipment cost for the stretched canvas ( canvas remaining on wooden frame) please contact me so I can assess this option for you  ( additional costs will apply ).

 

Stretched & Framing  ( if the canvas is sent detached from wooden frame and shipped rolled)

You can have the canvas stretched ( on wooden stretcher bars) at a local framing store. The painting will come back to its original/flat state once stretched. Alternaively, some buyers like to place the canvas inside the frame, depending on their taste.

 

Taxes and Customs Fees

For international sales, any taxes, duties, and fees may occur in the receiving country are the responsibility of the buyer. Please contact your local authorities if you wish to inquire further about the rules in your country that pertain to importing original artwork.

 

Damage or Loss

You will be fully refunded in case of any loss or damage that occurs during shipment. Once the painting arrives inspect it carefully and in case there is any damage please take photos and contact me immediately.

 

Customer Satisfaction and Returns

Customer satisfaction is very important to me, therefore, if you are not fully happy with your purchase, please inform me within 3 days of delivery and you can send the artwork back. I will b glad to refund or exchange the full amount of the painting.  (Please note that buyers are responsible for return shipping costs if the reason for return is other then damage). The artwork must be return in its original packaging and in the same condition when it was received. It is therefore important, to take care both when unpacking and repacking the artwork.

 

Presentation of Artwork Colors

Please note that color may vary slightly depending on your computer/device screen. If you are in doubt, please check the artwork on somebody else’s computer /device as well before making the purchase.

 

Use and Copyright

Purchasing the art grants you the right to install and use the painting as decoration both privately and corporately. The artwork may not be altered in any way. Reproduction cannot be made unless authorized by the artist.

 

The Artist holds copyright to the image of sold artwork and may use the image at will for prints, publications and the like.

2019 ANAPAZ / Ana Maria Fociuc ALL RIGHTS RESERVED

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